Frequently Asked Questions

Here you'll find the answers to the most common questions people ask us when ordering their new slate house number.

How long will it take to get my slate house sign?

We advise that it can take up to 7 days for us to dispatch your sign to you. This is to give us time to engrave your sign, and the paint we apply time to fully dry and harden between coats. 

If you do need a rush order, please get in touch as we may be able to get this out to you sooner.

What will my sign look like?

Once you place your order, we will send you a "proof" via email. This will show you exactly how your sign will look when engraved. You'll be able to make any amends you like at this stage. 

For example, we find customers might not like the font they've chosen, or they might simply decide they like a different design entirely. 

The most important point to make is that until you are completely happy, we won't start the engraving.

How easy is it to install a sign?

Simply put, very! When we dispatch your sign, we'll include a paper template for you to position on your property and then mark the wall ready for drilling.

It is then as simple as drilling two small holes into the wall and using the supplied plugs and screws to secure your plaque.

 

If you have any other questions, please email hello@theslatemill.com and we will be happy to get back to you as soon as we are able to do so.